D U G A S H A T A T E C H

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Privacy Policy


Welcome to DugaShata Tech. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website or use our software, hardware, cloud, consulting, and IT services.
By accessing our website and services, you agree to the practices described in this Privacy Policy.


1.Information We Collect

We may collect the following types of information:


Personal Information
  • Full Name
  • Company Name
  • Email Address
  • Phone Number
  • Job Title
  • Billing Address
  • Shipping Address
  • GST Number (if applicable)

Business Information
  • Company Details
  • Service Requirements
  • Project Information
  • Technical Specifications

Technical Information
  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Tracking Information

2.How We Use Your Information

We use your information to:

  • Provide IT services and support
  • Process inquiries and service requests
  • Deliver software and hardware solutions
  • Improve website performance and user experience
  • Manage customer accounts
  • Send project updates and service notifications
  • Process payments and invoices
  • Comply with legal obligations
  • Prevent fraud and unauthorized activities

3.Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember user preferences
  • Improve website functionality
  • Analyze website traffic
  • Enhance security
  • Measure marketing performance

Users can disable cookies through browser settings, although some website features may not function properly.


4.Data Sharing and Disclosure

We do not sell, rent, or trade personal information to third parties.

Information may be shared with:

  • Authorized employees and contractors
  • Cloud hosting providers
  • Payment processing partners
  • Software vendors and technology partners
  • Legal authorities when required by law

All third-party service providers are required to maintain appropriate security and confidentiality measures.


5.Data Security

We implement reasonable technical and organizational measures to protect information, including:

  • Secure servers and hosting environments
  • SSL encryption
  • Firewall protection
  • Access control mechanisms
  • Regular software updates and monitoring

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.


6.Data Retention

We retain personal information only for as long as necessary to:

  • Deliver services
  • Meet contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it will be securely deleted or anonymized.


7.Your Rights

Subject to applicable laws, users may have the right to:

  • Access their personal information
  • Request corrections or updates
  • Request deletion of personal data
  • Withdraw consent where applicable
  • Object to certain processing activities
  • Request data portability

Requests may be submitted through the contact information provided below.


8.Third-Party Websites

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices, content, or security of external websites.

Users are encouraged to review the privacy policies of third-party websites before providing personal information.


9.Children's Privacy

Our services are intended for business and professional use. We do not knowingly collect personal information from children under the age of 18.

If we become aware that information has been collected from a child without appropriate consent, we will take steps to remove such information.


10.International Data Transfers

Depending on the services used, information may be processed or stored in data centers located in different countries.

By using our services, you consent to such transfers where permitted by applicable laws.


11.Marketing Communications

We may send:

  • Service announcements
  • Product updates
  • Technical notifications
  • Promotional offers
  • Newsletters

Users may unsubscribe from marketing communications at any time through the unsubscribe link or by contacting us directly.


12.Compliance with Applicable Laws

We strive to comply with applicable privacy and data protection laws, including:

  • Digital Personal Data Protection Act (DPDP), India
  • Information Technology Act, 2000
  • Applicable data protection regulations governing our services

13.Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page along with the revised effective date. Continued use of our website or services after updates constitutes acceptance of the revised policy.