Terms & Condition

1.Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our services.

2.Services

We provide IT-related products and services including but not limited to:

• Software Development
• Web & Mobile Application Development
• ERP & CRM Solutions
• Cloud Services
• IT Consulting
• Hardware Sales & Installation
• Network Infrastructure Solutions
• Annual Maintenance Contracts (AMC)
• Technical Support Services

3.User Responsibilities

Users agree to:

• Provide accurate information when requesting services.
• Use our website and services lawfully.
• Not attempt unauthorized access to our systems.
• Not distribute malware, viruses, or harmful code.
• Respect intellectual property rights.

4.Intellectual Property

All content, software, designs, logos, graphics, documentation, and materials available on this website are the property of DugaShata Tech and are protected by applicable copyright, trademark, and intellectual property laws.

5.Software Licensing

Where software products are provided:

• Software is licensed, not sold.
• Users may not copy, modify, reverse engineer, or redistribute software without written permission.
• Licensing terms may vary based on the purchased package.

6.Hardware Products

For hardware products:

• Product specifications may change without prior notice.
• Warranty terms are subject to the respective manufacturer's policies.
• Physical damage, misuse, or unauthorized modifications may void warranty coverage.

7.Pricing & Payments

• All prices are subject to change without prior notice.
• Payment terms shall be specified in quotations, proposals, or invoices.
• Delayed payments may result in suspension of services.
• Taxes are applicable as per government regulations.

8.Project Delivery

• Project timelines depend on client approvals, requirements, and resource availability.
• Delays caused by incomplete information from the client shall not be considered the responsibility of the company.
• Additional requirements beyond the agreed scope may incur extra charges.

9.Support & Maintenance

• Support services are provided according to the purchased support plan or service agreement.
• Response times may vary based on issue severity and support level.
• AMC and maintenance contracts are governed by separate agreements.

10.Limitation of Liability

The company shall not be liable for:

• Loss of profits or business opportunities.
• Data loss resulting from third-party failures.
• Indirect, incidental, or consequential damages.
• Service interruptions caused by internet providers, hosting providers, or force majeure events.

11.Data Privacy

We respect user privacy and handle personal information in accordance with our Privacy Policy. Users agree to our collection and use of information necessary for providing services.

12.Third-Party Services

Our website or services may contain links or integrations with third-party providers. We are not responsible for the content, policies, or practices of third-party services.

13.Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of business unless disclosure is required by law.

14.Termination

We reserve the right to suspend or terminate access to our services if a user violates these Terms & Conditions or engages in unlawful activities.

15.Force Majeure

The company shall not be liable for failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, government actions, cyber-attacks, strikes, pandemics, or internet outages.

16.Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Your City, State.

17.Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updated versions will be published on this website.